Notejoy was a major disappointment

I signed up in 2023 around June. During that time, the past year, there have been no improvements to their product. Not one. The releases page plainly shows the updates and the latest update was around June 2023. It is essentially an abandoned app, except for the people sitting by to collect the money of the new subscribers. The quirks of the app are permanent because nobody is updating anything.

The promise of an exit door (exporting notes) is important in the notes/documents space because trapping users is a common trick to force repeat business against the desire of the subscribers. Notejoy promises an export function that can export to google docs. While I didn’t like that very much, I just accepted it as good enough.

Half way through my year long subscription I was realizing that the app is not being developed and the quirks were permanent and decided to find something else. Upon exporting to google docs I found that the exporter spontaneously fails at an unpredictable point through the export process, but not too far into it, and definitely way before it was even close to being done. There was no error message helping me to understand what the reason was, there was no feedback telling me where it failed, and there was no “resume” option. It would just fail somewhere and that was that.

Of the ones that exported successfully, they were google docs with the create date as the date of the export, not the date of the note. I emailed the customer service about this because much of my notes organization relies on the note dates but their answer was just to say that that’s just how it works and the dates are not editable. This means all that metadata is permanently gone from my notes.

Also, any images embedded in the notes do not import to other apps correctly. The images are forced into an 8.5×11 page so the images are scaled down thereby wrecking the resolution. I have a lot of text screenshots and a loss of resolution renders them unreadable.

They have left a mess of my notes. They left me disorganized and no way to fix it other than manually copying 4000 notes to another place. Even still, the metadata would be gone.

Notejoy was the biggest mistake in my note taking journey.

I think Notejoy was created by an investor looking for some recurring income so he/she paid some developers to come up with something, which they did, and now it’s his cash cow. There’s clearly no passion for this product. If there were then they would be improving it. It’s dead. It’s basically an old vending machine where the owner shows up to dump in the stale gumballs and collect the coins.